Chainguard's Superstar Support

We hope Linky's customer onboarding learning path has made your use of Chainguard Images process easy peasy! However, we know sometimes unexpected issues can come up that require additional support. In this course, we'll show you a number of additional resources for using Chainguard Images as well as how to reach out to Customer Support when you need it.

Learning objectives:

• Learn how to access Chainguard Academy and navigate the Zendesk portal to find documentation, education materials, and submit support requests.
• Understand the process of requesting a specific image version through Chainguard's Zendesk support portal, including the required details and additional fields for submitting the request.
• Recognize the steps to take when vulnerability scanning tools report CVEs in Chainguard Images, including checking for security advisories, understanding different status of CVEs, and seeking support for further investigation.

If you have any questions or comments, feel free to reach out at courses@chainguard.dev.